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FAQs

Frequently Asked Questions

Will I get your pre-payment discount if I buy online?

Yes! All online orders will automatically be charged the “online price”, which reflects a 10% pre-payment discount from our regular pricing. No discount codes or coupons necessary, all prices reflected in each product are already discounted.


Can I choose when my service will be performed?

Our services are geographically coordinated in order to keep our prices low and our timing efficient. Many of our services are also weather dependent; so it’s hard for us to give you the exact day and time we will be at your property. Because of these variables, we usually decide which services and areas we will be visiting the morning of. We will do our best to accommodate you with a call or a text message the day of if requested ahead of time.


How will I know if my service has been completed?

We will leave a tag on an obvious tree or possibly a letter in your door.


How can I tell the difference between Winter Moth and Gypsy Moth caterpillars?

Though both pests are common on Cape Cod, your trees are more likely to have a larger infestation of Winter Moth caterpillars. Winter Moth caterpillars are smooth and green, where as Gypsy Moth caterpillars are brown with long hairs. Both caterpillars can cause extensive damage to your trees and should be treated immediately. Learn more about our treatment options here.  

 
Winter Moth caterpillar. Image source: bugwood.org

Winter Moth caterpillar. Image source: bugwood.org

 
Gypsy Moth caterpillar. Image source: bugwood.org

Gypsy Moth caterpillar. Image source: bugwood.org

 

Are your products certified Organic?

The health of our environment is of our utmost concern, therefor all of our products are OMRI-listed (Organic Materials Research Institute) and NOFA (Northeast Organic Farming Association) allowed. Many of our products are made in-house from organic materials. We take care to spray our products before blooms as to not disturb the bees and other pollinators. None of our products are harmful to humans, pets or wildlife, so you can feel good about protecting your trees without the use of harsh chemicals. 


Does Organic really work?

Yes! We have spent the past 40 years developing sustainable proactive and reactive plant health care solutions that have revolutionized the tree care industry. Cape Tree Preservation’s aggressive approach to tree care and soil health actively encourages their wellbeing with organic programs specifically designed to promote and ensure tree, shrub and lawn good health. Healthy trees and landscape are more likely to resist diseases and insect pests.

As with human health, preventative measures are always better. Using time proven techniques that include expert analysis and the appropriate combination of professional skills, services and environmentally friendly products, the health of your entire landscape can be improved and prolonged.  Protecting your landscape with organic, proactive programs are more cost effective too than 911 reactive services administered after the damage has started. 

An organic, proactive approach benefits you, the trees, and the earth.


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I heard Spinosad kills bees, is that true?

It's all about timing. Though Spinosad has zero mammalian toxicity, if it is sprayed while the tree's flowers are in full bloom it can decrease the bee population. This is why we carefully time our applications and spray only while flowers are in their budding stage. This is effective for minimizing the population of unwanted pests before bees start their pollination process.